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Service

  • Customer Service
  • Technical Support
  • Warranty Service

General Online RMA Request

RMA request form for end users with problems related to their MSI product(s).

Serial Number and Part Number Information

Locate serial number and part number on MSI products to help towards servicing.

Online RMA Tracking (USA)

Track the status of your MSI prodcut currently in the RMA process.

Product Registration

Registering your product provides quicker service, exclusive updates on promotions, and a host of other benefits!

LA Repair Center

RMA request, RMA tracking and customer information for MSI direct customer.

Basic Troubleshooting Guide

Provides you with a guide to problems that you may experience with the system.

Online Technical Support

Online based help center for USA Technical Support.
• Online Technical Support Request Form
• Technical Support Reply Tracking

Notebook Online Technical Support

New extended hour and 800 number for MSI Branded Notebook technical support.

MSI All-in-one PCs Technical Support

Online technical service and technical support information for MSI All-in-one PCs.
New extended hour and 800 number for MSI All-in-one PCs technical support.

Online Pre-Sale Support

Provide pre-sale purchase questions and technical information regarding MSI products.

CPU Support ( Motherboard only )

Knowing which CPU can work with your motherboard.

Test Report (Motherboard only)

Read this before you buy a new peripheral to provide the best compatibility.

Online FAQ

Commonly asked question on installation, maintenance and support options for MSI product.

Technical Express

Learn more about technical tips on MSI products. Find the best solution from our experiments.

Terminology

A dictionary of the technical vocabulary about our products and technology.

General Warranty Policy

MSI's General Warranty Information for all products.

Notebook After Sales Service/Extended Warranty Policy

Standard warranty information for MSI branded notebooks and information on extended warranty policy.

Standard Limited/Extended Warranty of MSI All-in-One PCs

Standard limted warranty information and extended warranty information on MSI All-in-One PCs

Standard Limited Warranty of MSI Desktop PCs

Standard limited warranty information on MSI Desktop Computers.

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