MSI Notebook Hardware Product Warranty Information
 
     
  General Terms and Condition  
  MSI Computer Corp., hereunder MSI, offers a one (1) year limited warranty on our Notebook Hardware Product, hereunder Product from the manufacturing date. If customer registers the Product online, the limited warranty will become one (1) year from the original date of purchase. Under no circumstances, the limited warranty is transferable to any other party that is not the original buyer of the Product. T his limited warranty only covers the Product that is purchased in the United States . MSI will repair or by any other efforts to restore the defective Product to its working condition as originally configured by MSI (Please refer to S250 detail hardware specifications). MSI is not responsible for any subsequent installation by any third party or the owner him/herself. T his warranty policy DOES NO T apply to MSI barebone, whitebox or OEM products.

Note: product registration must be done within 30 days from your original date of purchase. Please go to http://www.msicomputer.com/msi_user/msi_login.asp .
 
     
  Limited Warranty  
  Within the valid limited warranty period applied to the Product, Customer may contact MSI for warranty service only when the Product purchased becomes defective under proper usage. Under no circumstances, the limited warranty is transferable to any other party that is not the original buyer of the Product. T he limited warranty DOES NO T cover cosmetic damages, damage or loss to any software programs, data, or removable storage media, or damage due to (1) acts of God, accident, misuse, abuse, negligence, commercial use or modifications of the Product; (2) improper operation or maintenance of the Product; (3) connection to improper voltage supply; or (4) attempted repair by any party other than MSI. T he limited warranty DOES NO T apply when the malfunction results from the use of the Product in conjunction with accessories, products or ancillary or peripheral equipment, or where it is determined by MSI that there is no fault with the Product itself. MSI is ONLY responsible for the Product purchased. T he limited warranty service is not, in any way, applicable for any OS or software configured in the Product. Customer's dated sales receipt, showing the original date of purchase of the Product is Customer's proof of purchase. Customer may, in any way requested by MSI, need to provide your proof of purchase of the Product when attempting to make use of the limited warranty service.

The following items are covered under this warranty.

CPU, HDD, MEMORY, MOTHERBOARD, MXM GPU, KEYBOARD, TOUCHPAD, POINTING DEVICES, AUDIO DEVICES, OPTICAL DRIVES (DVD/CD-RW Combo, DVD Dual Layer Burner…), AC/DC POWER CORD

Note: Primary battery is covered for 1 year.

LCD Screen Bad Pixel Policy:
All notebook displays use TFT technology, manufactured according to high industry standards, to guarantee trouble-free personal computing. Nevertheless, your disply may have cosmetic imperfection that appears as small bright or dark spots. This is common to all LCD displays and cannot be avoided by any of our models. These imperfections are caused by one or more defective pixels or sub-pixels. MSI follows the common bad pixel policy from the industry.

Following the industry standard, MSI warrants a defective LCD display as having 5 or more bad pixels*.  It's required that users to contact the original <Seller> within 30 days from the invoice date for a replacement.

* 5 abnormal pixels for 14" or smaller LCD display and 7 abnormal pixels for 15" or larger LCD display.

 
     
  Labor  
  Within the limited warranty period applied to the Product, MSI will repair defects in the Product at no charge. After the limited warranty period applied to the Product, Customer can choose to have the Product repaired on a fee basis.  
     
  Parts  
  Within the limited warranty period applied to the Product, MSI will repair or replace the defective parts of the Product. After the limited warranty period applied to the Product, Customer can choose to have the parts of the Product to be repaired or replaced on a fee basis.  
     
  Protection/Back- Up of Stored Data  
  With respect to all service provided, it is Customer's responsibility to backup the contents of your hard drive, including any data you have stored or software you have installed on the hard drive. It is likely that the contents of your hard drive will be lost or reformatted in the course of service and MSI will not be responsible for any damage to or loss of any programs, data or other information stored on any media or any part of any Product serviced. IF DURING T HE REPAIR OF T HE PRODUC T T HE CON T EN T S OF T HE HARD DRIVE ARE AL T ERED, DELE T ED, OR IN ANYWAY MODIFIED, MSI IS NO T REPONSIBLE WHA T SOEVER. CUS T OMER'S PRODUC T WILL BE RE T UNRED AS ORIGINALLY CONFIGURED WHEN MANUFAC T URED/PURCHASED.  
     
  Warranty on Batteries and Hardware Accessories  
 

Batteries and hardware accessories that originally come with the Product are entitled to follow but not exceed the limited warranty service the Product purchased pertains. Within the limited warranty period applied to the Product, MSI will repair or by any other efforts to restore the batteries and hardware accessories that originally come with the Product to their working condition as originally configured by MSI.