MSI RMA Request Form - End User
 Read Me, First
MSI Warranty Info.
How to Find Model Number, Part Number and Serial Number for my MSI Product(s).
 
 
  Important Information and Instruction. Please Read
 
  1. Please complete the RMA request form. All fields with * must be filled in.
  2. All RMA Returns must follow these instructions:
    a) The RMA# must be clear and prominently written on the outside of the package.
    b) You are responsible for shipping your RMA to us. There are no specific packing instructions, but please be sure to properly secure the contents inside the package and use proper packaging materials to avoid damage during shipping.
    c) We recommend you use shipping companies that can provide you with a tracking#. For example, FedEx, UPS, DHL. Also you may want to insure the package.
  3. Any service must be approved by MSI according to MSI’s Warranty Policy and Discretions.
  4. Your assigned RMA number is valid for 30 days from the date of issue.
  5. MSI reserves the rights to rejects any RMA returns that’s are been physical damaged, missing/bent pins, burn, cracked, or other damages due to abuse.
  6. MSI has no liability for general, consequential, incidental or special damages. These includes lost data, the cost of recovery of lost data, lost profits and the cost of the installation or removal of installation of replacement Products, and any inspection, testing, or redesign caused by an repair or replacement of Products arising from a defect in any Products.
  7. If the information on your request varies from the actual item(s) received, your RMA will be based on the actual item(s) received."