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MSI Technical Support Request Form           Customer Info.      Company First Name* Last Name* Country* -Select One- USA Canada Others  If Others, specify  Address* City* State* - Select One - Zip* Address Type* - Select One - Commercial Residential   Telephone*   Ext. Email* Customer Type* - Select One - End User Reseller Distributor (Purchase direct from MSI)     Product Info.     Product Type* - Select One - Motherboard Display Card (VGA) Barebone PC Consumer Electronic Communication Product Server Industrial PC Please select "motherboard" when requesting for MBOX. Part#* Product Name* Serial#* Symptom* MB BIOS Version* VGA Driver Version* Firmware Version* Is this card use SLI mode?* YesNo Previous TS   System Components Mother Board Model* Revision* BIOS Version* CPU1 Brand/Model* Speed* Package(Slot/Socket) F.S.B.(66/100/133MHz) CPU2 (If you are using Dual Processors board) Brand/Model Speed Package(Slot/Socket) F.S.B.(66/100/133MHz) Memory Module (Brand name and Size for Slot1 are required field)   Brand Name Size Frequency Sided Unbuffer/Register Slot1* Slot2 Slot3 Slot4 Display Card Brand Name* Model* Graphic Chipset Driver Version* Power Supply Brand Name* Model Wattage* SATA/SATA II Device   Brand Model Size Raid(Yes/No) SATA 1 SATA 2 SATA 3 SATA 4 IDE Device       Brand Name Model Size Speed Primary Master Primary Slave Secondary Master    Secondary Slave PCI-E Slot   Type Brand Name Model Slot1         Slot2 PCI Slot   Type Brand Name Model Slot1         Slot2 Slot3 Operating System Type* Service Pack Version* Attach File (zip & rar file only)(Limit size 3MB) Problem Description(2000 Charactors) Previous Note(s)