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MSI Technical Support Request Form           Customer Info.      Company First Name* Last Name* Address* City* State* - Select One - Aguascalientes Alabama Alaska Arizona Arkansas Baja California Baja California Sur California Campeche Chiapas Chihuahua Coahuila de Zaragoza Colima Colorado Connecticut Delaware Distrito Federal, Ciudad de Mexico Durango Estado de Mexico Florida Georgia Guanajuato Guerrero Hawaii Hidalgo Idaho Illinois Indiana Iowa Jalisco Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Michoacan de Ocampo Minnesota Mississippi Missouri Montana Morelos Nayarit Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Nuevo Leon Oaxaca Ohio Oklahoma Oregon Pennsylvania Puebla Puerto Rico Queretaro Arteaga Quintana Roo Rhode Island San Luis Potosi Sinaloa Sonora South Carolina South Dakota Tabasco Tamaulipas Tennessee Texas Tlaxcala Utah Veracruz-Llave Vermont Virginia Washington Washington D.C. West Virginia Wisconsin Wyoming Yucatan Zacatecas Zip* Country* -Select One- USA Mexico Others  If Others, specify  Address Type* - Select One - Commercial Residential   Telephone*   Ext. Email* Customer Type* - Select One - End User Reseller Distributor (Purchase direct from MSI)     Product Info.     Product Type* - Select One - Motherboard Display Card (VGA) Barebone PC Consumer Electronic Communication Product Server Industrial PC Please select "motherboard" when requesting for MBOX. Part#* Product Name* Serial#* Symptom* MB BIOS Version* VGA Driver Version* Firmware Version* Is this card use SLI mode?* YesNo Previous TS   System Components Mother Board Model* Revision* BIOS Version* CPU1 Brand/Model* Speed* Package(Slot/Socket) F.S.B.(66/100/133MHz) CPU2 (If you are using Dual Processors board) Brand/Model Speed Package(Slot/Socket) F.S.B.(66/100/133MHz) Memory Module (Brand name and Size for Slot1 are required field)   Brand Name Size Frequency Sided Unbuffer/Register Slot1* Slot2 Slot3 Slot4 Display Card Brand Name* Model* Graphic Chipset Driver Version* Power Supply Brand Name* Model Wattage* SATA/SATA II Device   Brand Model Size Raid(Yes/No) SATA 1 SATA 2 SATA 3 SATA 4 IDE Device       Brand Name Model Size Speed Primary Master Primary Slave Secondary Master    Secondary Slave PCI-E Slot   Type Brand Name Model Slot1         Slot2 PCI Slot   Type Brand Name Model Slot1         Slot2 Slot3 Operating System Type* Service Pack Version* Attach File (zip & rar file only)(Limit size 3MB) Problem Description(2000 Charactors) Previous Note(s)